Why isn't the lid on Cobi closing properly?
The seal on the lid of Cobi can pop out, preventing the lid from closing properly. This can cause low or no suction. It may also push up the blue handle, leading to errors caused by the handle not being pressed tightly into place.
The seal should be inspected regularly and properly seated to avoid these problems. If you need help seating the seal on the lid, please reach out to client care: 1-833-423-7626.