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The Machine will not stop by the Home Location Code after finishing its Autonomous Clean

While Whiz is trained to finish a route near its original Home Location Code, the exact ending location of the route may deviate slightly from the starting point.

If the machine has stopped far from the Home Location Code after completing autonomous cleaning, check for any obstacles, strong lighting, heaters and other infrared rays, glasses with strong reflection, and uneven/stepped floor surfaces, moving obstacles, elevators and escalators that may have prevented the Machine from reaching its final destination.

The Machine could also need to be rebooted. To reboot Whiz, please follow the steps below:

  1. Turn the Whiz power button off.
  2. Remove the main battery from the Machine.
  3. Turn the secondary battery off.
  4. With both power sources off, turn the main power button on and hold down the following 3 buttons for at least 15 seconds.
  5. Turn the Whiz power button off.
  6. Install the main battery and turn the secondary battery on.
  7. Turn the Whiz power button on.