The Brush does not rotate

Lay Whiz down slowly to check for any foreign objects caught on the brush.

If the Brush is clear, check to see if the Brush has been installed correctly, using the article "How do I install the Brush?".

If the Brush is clear and installed correctly, this may be a temporary issue. Reboot Whiz using the following steps:

1. Turn the Whiz power button off.
2. Remove the main battery from the Machine.
3. Turn the secondary battery off.
4. With both power sources off, turn the main power button on and hold down the following 3 buttons for at least 15 seconds.
5. Turn the Whiz power button off.
6. Install the main battery and turn the secondary battery on.
7. Turn the Whiz power button on.